Welcome to Prima Design! These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to comply with these terms.

1. General Terms

• Prima Design (“we,” “our,” “us”) operates this website for selling cabinets and furniture.
• We reserve the right to update these Terms at any time without prior notice.

2. Products & Orders

• All product images are for illustration purposes; actual products may vary slightly in color, texture, or finish.
• Orders are subject to availability. If an item is out of stock, we will notify you and offer an alternative or refund.
• We reserve the right to refuse or cancel any order due to pricing errors, stock issues, or suspected fraud.

3. Pricing & Payments

• All prices are listed in Malaysian Ringgit (MYR) and are subject to change without notice.
• Any applicable taxes, shipping, or handling fees will be clearly stated during checkout.

4. Shipping & Delivery

• We only ship within Malaysia. Estimated delivery times will be provided at checkout.
• Delivery times may vary based on location, availability, and logistics.
• Customers must ensure accurate shipping details. Prima Design is not responsible for incorrect addresses or failed deliveries due to customer error.

5. Returns, Refunds & Cancellations

• Returns: We accept returns within 14 days of delivery, provided the item is unused, in its original packaging, and in resellable condition.
• Refunds: Refunds will be processed within 14 business days after item inspection.
• Cancellations: Orders can be canceled within 48 hours of placement. After this period, cancellations may not be possible if the order is already processed.

6. Intellectual Property

• All content on this website, including images, logos, designs, and text, is owned by Prima Design and protected under copyright laws.
• You may not reproduce, distribute, or use our content without written permission.

7. Limitation of Liability

• Prima Design is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Our liability is limited to the purchase price of the product in question.

8. Privacy Policy

• We respect your privacy. Please refer to our Privacy Policy below for details on how we collect, use, and protect your information.

9. Governing Law

• These Terms are governed by the laws of Malaysia. Any disputes will be resolved in the appropriate courts of Malaysia.

10. Contact Information

For any questions, you may contact us at:
📧 Email: [email protected]
📞 Phone: 019 – 363 3000