Return & Refund Policy
1. Eligibility for Returns
- Returns must be requested within 14 days of delivery.
- Items must be unused, in original packaging, and in resellable condition.
- Certain items, such as custom-made furniture, clearance items, and assembled products, are not eligible for return.
2. Return Process
- Contact us at [email protected] to initiate a return.
- Provide order details and reason for return.
- Send the item to our return address 66, JALAN MASJAYA 1, KAWASAN PERINDUSTRIAN MAS JAYA, 43200 CHERAS, SELANGOR (shipping costs may apply).
- Once received and inspected, we will process your refund or replacement.
3. Refunds
- Refunds will be issued to the original payment method within 14 business days.
- Shipping fees are non-refundable unless the return is due to a defective or incorrect item.
4. Exchanges
- Exchanges are allowed for defective or damaged items.
- Contact us within 48 hours of delivery for assistance.