Return & Refund Policy

1. Eligibility for Returns

  • Returns must be requested within 14 days of delivery.
  • Items must be unused, in original packaging, and in resellable condition.
  • Certain items, such as custom-made furniture, clearance items, and assembled products, are not eligible for return.

2. Return Process

  1. Contact us at [email protected] to initiate a return.
  2. Provide order details and reason for return.
  3. Send the item to our return address 66, JALAN MASJAYA 1, KAWASAN PERINDUSTRIAN MAS JAYA,  43200  CHERAS, SELANGOR (shipping costs may apply).
  4. Once received and inspected, we will process your refund or replacement.

3. Refunds

  • Refunds will be issued to the original payment method within 14 business days.
  • Shipping fees are non-refundable unless the return is due to a defective or incorrect item.

4. Exchanges

  • Exchanges are allowed for defective or damaged items.
  • Contact us within 48 hours of delivery for assistance.